International Shipping
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What do I need to know about International Shipping?
We understand the importance of receiving your order safely, affordably, and on time. With many years of experience serving customers in more than 130 countries, we have established best practices to help ensure safe delivery of our unique chess products anywhere in the world. Beyond safe packa... -
At checkout, if your country is displayed in the list of shipping address destinations, then we can deliver to you. Shipping to Canada - During checkout, look for options to pay for T&D and Shipping combined. This reduces a step in your import procedure. Shipping to the UK & EU - we hav...
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What shipping options are available?
These carriers and service levels are currently in use. FedEx International Economy (5-7 business days to most countries) Fedex International Priority (3-5 business days to most countries) Global Post (5-14 business days, depending on destination) — Does not include payment of Taxes and Duties.... -
Do I have to pay Taxes & Duties?
Estimated tax and duty is shown with shipping options at checkout. In most cases, you can choose to pay at time of shipping or at upon delivery. -
How do I estimate International shipping charges?
You will be presented with the available shipping options before confirming the order: On www.ChessHouse.com, select the products you desire and click "Add to Cart" then "Check Out". Enter your shipping information and the page will update with available shipping options. -
Payment Options - International Orders
When placing your order online, you can select any of these payment options. All orders need to be prepaid before shipping. Credit (AmEx, Visa, Mastercard, Discover, and more) Debit PayPal Amazon Pay Apple Pay ACH Wire Transfer is available for orders over $1500 (must be enabled by contacting us... -
Orders for IN STOCK items are shipped the same day if placed by 5PM EST, except for weekends, national holidays and other exceptions. When your order is processed and fulfilled, the tracking number is immediately emailed to you. Products that are have a status of AVAILABLE may require an extra 1...
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Shipping to Canada (Options, Brokerage, Taxes)
Depending on your location, here are the typical options available when shipping to Canada. Post Office (Priority Mail) FEDEX (Expedited, Economy or Ground shipments) If shipping costs for small items and single replacement pieces seem too expensive, USPS 1st Class Package may be as an option. ... -
We currently do not allow online orders shipping to Brazil due to how the Brazilian government handles taxes and duties on imports. The majority of our previous Brazilian customers were unwilling to pay the taxes and duties in customs because the taxes were often more than the cost of their origi...
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Unless you are having your order shipped to a commercial building, there are additional requirements needed to ensure delivery to a private address. Before we ship your order, we want to make sure you are aware of what is needed to properly receive a shipment to Russia. It requires you to be proa...