Shopping

  • Best Price Guarantee

    I guarantee you the best value for your money! Prices are competitive and fair and you'll have a fantastic experience when you deal with Chess House. The team at Chess House is committed to taking care of you above and beyond expectations. Should you need any replacement parts in the future, ju...

  • What Payment Types Do You Accept?

    Credit cards, VISA, Mastercard, American Express, Discover PayPal Amazon Pay Apple Pay Purchase Orders (from schools and organizations) Checks and Money Orders (place order online first) Cryptocurrencies (through Coinbase Commerce) You will be presented with these option at Checkout. Amazon Pay a...

  • Do You Accept Purchase Orders?

    Schools and other established U.S. based organizations may utilize Purchase Orders for the purchasing process. Steps Preview and place order on ChessHouse store, choose "Net 30 (PO)" option at checkout. Fill out organization Purchase Order with details from Chess House order confirmation email ...

  • When will my order ship?

    Paid orders for in-stock products usually ship the same or next day, excluding weekends (Saturday and Sunday). If your order cannot ship right away, we will contact as soon as possible with an explanation for your input. Here are the most common exceptions to same or next day shipping: Out of s...

  • Do I pay sales tax?

    For customers within the US, only sales in Washington State are charged tax. For International customers, while you are not charged any US Sales Tax, you are responsible for any Taxes and Duties imposed by your country on import.  For further information, see Do I have to pay Taxes & Duties?

  • How do I use a coupon?

    Any qualifying coupon can be entered during checkout, in the 'Gift Card or Discount Code' field (shown below). Subscribers occasionally receive special coupons and discounts.

  • How do I buy or redeem a gift code?

    Digital Gift Cards can be purchased on the Digital Gift Card product page. You can select between predefined amounts and also enter a recipient's email address. Once your order is complete and approved, the recipient will receive an email with a gift code in the amount you specified, allowing the...

  • Can I apply multiple coupons to my order?

    Our site does not allow coupon stacking; one coupon discount per order.   This applies to all coupons, whether for specific products or coupons that can be applied sitewide.  Some specific product discount offers can automatically apply a coupon through clicking an offer link. This is done for th...

  • Can I be Notified when an Item is Back In Stock?

    Yes, you can sign up to be notified when the item is back in stock: Go to the product page Click the button "Email Me When Available" Enter your email address and confirm. We won't use your email to send you any other emails other than the one alert when the item comes back in stock. In some ra...

  • Do you offer In Store / Curbside Pickup?

    Yes we do!  Our warehouse is located in Lynden, Washington (USA) and we offer a Local Pickup option to local residents.  Please note that it is not a Retail location for browsing products. Steps: Prior to Checkout, use the Comments box on the Cart Page to request your ideal pick up time and dat...