Shipping in U.S.

  • How do I receive Free Shipping?

    The FREE Shipping offer is available for any order of $75 or more shipped to a street address in the US 48 states. (PO Boxes do not qualify as a physical address)
  • How do I estimate shipping charges?

    You will be presented with the available shipping options before confirming the order: On www.ChessHouse.com, select the products you desire and click "Add to Cart" then "Check Out". Enter your shipping information then click "Continue to shipping method" On the shipping method selection page yo...
  • Where do you ship?

    We ship to the USA, territories, and worldwide. See also International Shipping for further information about international rates and delivery.
  • When can I receive my order?

    We offer delivery from Economy to Express. Delivery dates for all ranges appear after you Add to Cart and supply a shipping address in Checkout. For a quick time estimate for Standard delivery, view a product page and verify your zip code. For U.S. domestic shipping typical carriers are FedEx Gr...
  • When will my order ship?

    Orders for IN STOCK items are shipped the same day if placed by 5PM EST, except for weekends, national holidays and other exceptions. When your order is processed and fulfilled, the tracking number is immediately emailed to you. Products that are have a status of AVAILABLE may require an extra 1...
  • Is my order insured?

    Yes, we automatically include insurance on all orders. In the unfortunate event of a damaged or lost package, we are able to help resolve it with minimal hassle.
  • Signature required?

    In most cases we will not specifically require a signature, unless high value, more than $1500. The carrier such as FedEx may sometimes impose a signature required if the delivery area warrants it.